Learning and Development Manager


DEPARTMENT
Human Resources
LOCATION
#01, Street 55P, Sangkat Toek Thla, Khan Sensok, Phnom Penh, Cambodia.

JOB DESCRIPTION

  • Conduct learning and development need analysis within the business and prioritize and align those needs to departmental and organizational learning and performance goals and objectives.
  • Design, develop, and deliver effective training programs and courses which enhance the knowledge, skills, and abilities of our retail associates for their current and future roles as well as organizational performance
  • Develop close partnerships with line managers (store managers, operations manager, etc.) and store trainers to gain knowledge of work situations and identify learning or competency gaps and track progress of the participants 
  • Update existing courses to ensure that they are accurate and credible and continue to meet business needs 
  • Build and foster a learning culture among employees of all levels so that they take personal responsibility for their own learning
  • Select appropriate methods of training delivery, develop effective training materials, and make necessary logistics arrangements to maximize learning outcomes for employees 
  • Develop and/or select appropriate tools or measurements to evaluate the effectiveness of training activities or programs 
  • Develop accurate course catalogues and assist employees in selection of appropriate courses for their learning and development objectives
  • Maintain accurate learning and development budget, employee training records, and respond to employee inquiries regarding training programs; and 
  • Keep abreast with industry knowledge, effective methods of training delivery, and new research findings or trends

 

DESIRED SKILLS AND EXPERIENCE

  • Bachelor’s degree (or higher) in human resources, instructional design, education, or any related other fields
  • Minimum 3 years of experience in training delivery, instructional design, and learning and development in retail industry
  • Good command of English (both spoken and written)
  • Strong computer skills- Proficiency in Ms. Office applications
  • Solid understanding of inventory management practices and procedures
  • Strong mathematical and statistical knowledge. 
  • Capability to multitask in a fast paced environment.
  • Excellent written and verbal communication skills. 
  • Cambodian nationals preferred

HOW TO APPLY

Interested Applicants may send your CV to job@dfilucky.com or scan QR Code below:

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Store Support Center: #01, Street 55P, Sangkat Tuek Thla, Khan Sen Sok, Phnom Penh

Phone: 081 222 001 | 081 222 069 | 081 222 012 | 081 222 498